For many, quality is a given—a requisite to working in the construction industry.

This may be true, but to deliver superior quality to our clients, Graycor focuses on the use of preventive, efficient, effective and systematic approaches to planning and executing our work. This has replaced the traditional attitude of “reacting to problems” to focusing on prevention.

In each preconstruction effort, we work to identify and define the client’s quality objectives and launch formal evaluation of quality risks. We also initiate our virtual design and construction (VDC) process to build the project virtually first with BIM 3D models, improving project efficiencies by identifying issues before they are experienced in the field. The detailed risk evaluation and VDC modeling allow our teams to tailor the quality program to address the specific project needs identified. The latter, combined with Graycor’s Zero Punchlist approach, enables us to deliver deficiency-free facilities to our clients upon the scheduled completion date.

We continuously seek ways to improve our quality processes for the benefit of our clients and have built a culture of continuous improvement. Reviewing lessons learned and client/subcontractor feedback, as well as applying best practices to each new project allows us to continuously enhance the way we operate.